Key Features of A Culture of Safety?
Teamwork
Encouragement of collaboration across all disciplines to seek solutions to patient safety issues
Open discussions of concerns about safety and quality
Acknowledgment of the high-risk nature of the hospital’s activities and the goal of achieving consistently safe operations
Encouragement of and reward for internal and external reporting of safety and quality issues
A blame-free environment where any staff member is able to report errors or near misses without fear of reprimand or punishment